Since 2010

Telstra MessageBank

Alright, here’s another of those might-be-useful-to-someone posts.

I’ve just switched my mobile phone provider to Telstra. So far I’m very impressed with their network coverage, certainly compared to the other two Australian networks I’ve tried. However, as with all things Australia, everything has a cryptic name and there are some unnecessary complications if you don’t want voicemail or missed call reminders.

Here’s my guide to turning Telstra’s idea of a mobile phone service into just a phone service:

  • MessageBank is Telstra’s name for voicemail. To disable this, I went through my phone’s menus and turned off all diverts.
  • Call Back Notification sends you a text message whenever you miss a call, whether you’re on the phone, have no coverage, or your phone is turned off. I had to call Telstra on 125 111 to get them to turn this off.
  • Message2txt is activated automatically when you disable all the stuff listed above. Just when you thought you had it cracked as well! Callers who can’t get through to you will have the option to leave a short 10 second message that is converted to text and sent to you as an SMS. It was another phone call to Telstra to get rid of this service.